Understanding the needs of companies and clients, youth, experience and efficiency are the main characteristics of our company. In 2016, we discovered the potential and demand of companies to execute external processes such as (document indexing, debt collection, health benefits, P&C and ADP contract validation). As a result, we decided to enter this market with our business process outsourcing skills.
SmartsBPO's specific knowledge helps us tailor back-office BPO services to meet project needs. Our goal is to improve the quality of services provided while maintaining high quality monitoring and compliance with security standards.
As a result, our service is high-quality, cost-effective and efficient, and will greatly improve your organisation's productivity. Our insurance services will help increase business efficiency, improve profitability and promote customer satisfaction while ensuring compliance with insurance regulatory requirements.
During the period of increased activity, the company's back-office operations will expand considerably. This expansion requires the hiring of reliable resources to take care of core activities, which contribute to a company's success. If you are going to outsource these activities, it will be easier for you to concentrate on the major activities of your business that require more attention, while ensuring a quality service in the back office.
Most of the time, the overheads of the back-office function are very high and it is thought that by outsourcing them, all these functions can run smoothly. For example, outsourcing certain simple operations reduces the need for office space.
Operations with uncontrollable costs need to be considered for the outsourcing process. Many departments have evolved over time in poorly managed and uncontrolled areas, which encourages the outsourcing process. In addition our company can help you to
Outsourcing helps in operations that have increased cyclical and seasonal demand to bring additional resources whenever you need them. You should outsource your business with a reliable partner, experienced outsourcing companies bring their expertise and practices in delivering complex outsourcing projects. But they can do their job best with their understanding and know-how in the field. The result is increased productivity and efficiency in the process, which contributes to the bottom line of your own business.
Smarts Bpo Sp. z o.o.
West Forum
ul. Strzegomska 142 a
54-429 Wrocław
+48 666 868 108
+48 666 868 108
contact@smartsbpo.com
Accessibility to qualified personnel
Wrocław is the best profiled and specialised business centre in Poland, attracting investors as well as a large number of applicants. It plays a key role on the map of companies in the BPO/SSC/R&D/IT sector due to the availability of highly qualified personnel. In the capital of Lower Silesia, it is easier to find middle and senior managers, as well as staff with analytical and financial skills. The high human resources potential is the result of the large number of companies that employ mainly skilled IT specialists and business analysts.
Modern infrastructure
Wrocław is one of the most attractive workplaces for professionals and managers in Poland. The city has great potential not only in terms of the knowledge and experience of the specialists present, but also in terms of infrastructure and support from the local authorities. In recent years, major infrastructure investments have been made, which have considerably improved the quality of life of the city's residents and the development of business.
Student city
There are 26 higher education establishments (public and private) in Wrocław. Nearly 120,000 students study here. Every year, around 32,000 of them graduate from higher education. This advanced academic training guarantees the development of future specialists and managers